Refund Policy
At easyshoping.shop, we strive to provide high-quality products and exceptional service. If you are not completely satisfied with your purchase, we are here to help. Please review our refund policy below.
1. Eligibility for Refunds
- Returns: To be eligible for a refund, items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase.
2. Requesting a Refund
- Time Frame: You have 30 days from the date of purchase to initiate a refund request.
- How to Request: To request a refund, please contact our customer service team at returns@easyshoping.shop with your order number and reason for the return. We will respond within 24 hours.
3. Return Shipping
- Customers are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., incorrect item shipped).
- We recommend using a trackable shipping service or purchasing shipping insurance for items over 500 rupees, as we cannot guarantee receipt of your returned item.
4. Processing Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 2-4 days.
5. Non-Refundable Items
- Gift cards
- Opened or used items (excluding defective items)
6. Exchanges
- If you need to exchange an item for the same item, please contact us at returns@easyshoping.shop to arrange for the exchange.
7. Contact Us
If you have any questions about our refund policy or need assistance, please reach out to us at contact@easyshoping.shop.
Thank you for shopping with easyshoping.shop ! Your satisfaction is our priority.